YOUR SATISFACTION, GUARANTEED
Unitronic stands behind its Performance Software & Hardware to deliver its Clients with the performance, quality, and reliability the brand has been established on. Unitronic offers a hassle free, no questions asked 15-day Satisfaction Guarantee on its Performance Software and a Limited Lifetime Warranty to the original Client on its Performance Hardware. Our goal is to enhance your vehicle’s performance, while ensuring the advertised power figures are met. Our risk-free guarantee exists to bring you peace of mind, so you can rely on Unitronic to go the extra mile for you, every time. We are here to serve you and build on our solid reputation, one satisfied customer at a time. UniConnect and UniConnect+ devices are not applicable for the 15-Day Satisfaction Guarantee.
UNITRONIC SOFTWARE GUARANTEE
Unitronic ECU software upgrades are designed to offer your vehicle the highest level of performance and reliability, and by offering a non-transferable lifetime limited warranty, we are setting the precedent even higher for the ECU tuning industry. This warranty does not cover any ECU parts, any mechanical issues or defective components unrelated to software installation. Unitronic reserves the right to refuse any warranty claim if problems arise from improper installation, misuse, or abuse. Further, Unitronic reserves the right to inspect the ECU for evidence of tampering or misuse. If such is the case, the claim may be denied. If a manufacturer's ECU update overwrites the Performance Software, Unitronic and its dealers will happily reinstall it for you, pending performance software availability. In such a case, installation charges may apply and may vary between dealers. For more information, please contact our Head Office at 1-866-341-2447. Unitronic reserves the right to refuse any refund claims if the request is judged to be inappropriate or dishonest. UniConnect and UniConnect+ devices are not applicable for the 15-Day Satisfaction Guarantee.
UNITRONIC HARDWARE WARRANTY
Unitronic Performance Hardware Products carry a Limited Lifetime Warranty to the original retail purchaser (“consumer”) against manufacturing defects or craftsmanship flaw. Unitronic's warranty is only applicable on Unitronic Hardware purchased from Unitronic or an Authorized Unitronic Dealer or Distributor and installed by a qualified and certified V.A.G professional workshop or mechanic. Original proof of purchase required. Warranty coverage may be excluded if installation was not performed by Unitronic, Unitronic Authorized Dealer or other certified VAG specialty mechanic, or if product was modified, installed improperly, installed in conjunction with another hardware part, or used in any way, not intended by the manufacturer. This warranty does not cover labor, consequential damage to vehicle or vehicle components, shipping costs, loss of use of vehicle, loss of time or revenues, or other incidental damage or loss of use. Product usage in Motorsports may result in denial of warranty claim, as operating conditions are inherently abusive in nature and fall outside of normal operating conditions. Upon verification and acceptance of warranty coverage by Unitronic, Unitronic will repair or replace the defective product. Unitronic reserves the right to accept or deny warranty coverage at their full discretion. Warranty claims must be submitted to Unitronic within 48 hours of product defect.